Customer : any professional or capable natural person or legal entity, who visits the Site which is the subject of these general conditions.
Benefits and Services : evetica.ch puts at the disposal of the Clients :
Contents : All the elements constituting the information presented on the Site, in particular texts – images – videos.
Customer information : Hereinafter referred to as “Information(s)” which corresponds to all personal data that may be held by evetica.ch for the management of your account, customer relationship management and for analysis and statistical purposes.
User : Internet user connecting, using the aforementioned site.
Personal information : « Information that allows, in any form whatsoever, directly or not, the identification of the natural persons to which it applies
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Regulations on Data Protection. (RGPD : n° 2016-679)
Presentation of the website.
It is specified to the users of the evetica.ch website the identity of the various contributors within the framework of its realization and its follow-up:
Owner : evetica
Publication manager : evetica
The person in charge of publication is a natural person or a legal entity.
Webmaster : evetica
Hosting : Infomaniak – Rue Eugène-Marziano 25 1227 Geneva +41 22 820 35 44
Data Protection Officer : UpFrame Sàrl
General conditions of use of the site and services offered.
The Site is an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations.
The Customer may in no way reuse, transfer or exploit for its own account all or part of the elements or work on the Site.
The use of the site evetica.ch implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site evetica.ch are therefore invited to consult them on a regular basis.
This website is normally accessible to users at all times. An interruption for technical maintenance can however be decided by evetica.ch. evetica.ch will then try to inform the users in advance of the dates and times of the intervention.
The evetica.ch website is regularly updated by evetica.ch responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.
Description of the services provided.
The purpose of the evetica.ch website is to provide information concerning all the company’s activities.
evetica.ch strives to provide information on the evetica.ch website that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the update, whether caused by itself or by third party partners who provide it with this information.
All information indicated on the site evetica.ch are given as an indication, and are likely to evolve. In addition, the information on the evetica.ch website is not exhaustive. They are given subject to changes that have been made since they were put online.
Contractual limitations on technical data.
The website cannot be held responsible for material damages related to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a latest-generation, up-to-date browser.
The evetica.ch website is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection. (RGPD : n° 2016-679)
The objective is to provide a service that ensures the best rate of accessibility. The hosting provider ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic that is deemed abnormal.
evetica.ch and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment related in particular to the congestion of the network preventing access to the server.
Intellectual property and counterfeits.
evetica.ch is the owner of the intellectual property rights and holds the usage rights on all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written permission of: evetica.ch.
Any unauthorized use of the site or any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the legal provisions of Intellectual Property.
Limitations of liability.
evetica.ch acts as the publisher of the site. evetica.ch is responsible for the quality and truthfulness of the Content it publishes.
evetica.ch cannot be held responsible for any direct or indirect damage caused to the user’s hardware, when accessing the evetica.ch website, and resulting either from the use of hardware that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
evetica.ch shall also not be liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the evetica.ch site.
Interactive spaces (possibility to ask questions in the contact area) are available to users. evetica.ch reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in Switzerland, in particular the provisions relating to data protection. If necessary, evetica.ch also reserves the possibility to question the civil and/or criminal responsibility of the user, in particular in case of racist, insulting, defamatory, or pornographic messages, whatever the support used (text, photography …).
Management of personal data.
The Customer is informed of the regulations concerning marketing communication as well as the General Regulations on Data Protection. (RGPD : n° 2016-679).
7.1 Persons responsible for the collection of personal data
For Personal Data collected in the context of the creation of the User’s personal account and his browsing on the Site, the person responsible for processing Personal Data is: UpFrame Sàrl. evetica.ch is represented by UpFrame Sàrl, its legal representative.
As responsible for the processing of the data it collects, evetica.ch undertakes to respect the framework of the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality.
Whenever evetica.ch processes Personal Data, evetica.ch takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which evetica.ch processes it.
7.2 Purpose of collected data
evetica.ch is likely to process all or part of the data:
to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and Site usage data, invoicing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking …): hardware used for browsing, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on ch: email address
to conduct communication campaigns (sms, email): phone number, email address
evetica.ch does not market your personal data, which are therefore only used out of necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, the Users of evetica.ch have the following rights:
right of access (article 15 of the RGPD) and rectification (article 16 of the RGPD), updating, completion of Users’ data right of blocking or erasure of Users’ personal data (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or retention is prohibited
right to withdraw consent at any time (section 13-2c GDPCR)
right to limit the processing of Users’ data (article 18 RGPD)
right to object to the processing of Users’ data (article 21 RGPD)
the right to the portability of the data provided by the Users, when these data are subject to automated processing based on their consent or on a contract (Article 20 RGPD)
the right to determine the fate of Users’ data after their death and to choose to whom ch will have to communicate (or not) their data to a third party that they have previously designated
As soon as evetica.ch becomes aware of the death of a User and in the absence of instructions from the User, evetica.ch undertakes to destroy its data, except if their conservation is necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how evetica.ch uses his Personal Data, to ask for correction or to object to their processing, the User can contact evetica.ch in writing at the following address:
evetica – DPO, UpFrame Sàrl
rue Voltaire 14 1201 Geneva
In this case, the User must indicate the Personal Data that he/she would like evetica.ch to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations that are imposed on evetica.ch by law, in particular regarding the conservation or archiving of documents.
7.4 Non-disclosure of personal data
evetica.ch refrains from processing, hosting or transferring the Information collected on its Customers to a country outside the European Union or recognized as “unsuitable” by the European Commission without prior notice to the customer. However, evetica.ch remains free to choose its technical and commercial subcontractors as long as they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection. (RGPD : n° 2016-679).
evetica.ch undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of evetica.ch, evetica.ch must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore evetica.ch does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of evetica.ch and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to evetica.ch Users’ data are mainly the agents of our customer service.
7.5 Types of data collected
Concerning the users of a Site evetica.ch, we collect the following data which are essential to the operation of the service, and which will be kept for a maximum period of 12 months after the end of the contractual relationship:
last name, first name, email, phone number
In addition, evetica.ch collects information to improve the user experience and provide contextualized advice:
analysis of the browsing behavior in the site through Google Tag Manager to improve ergonomics and the relevance of information
Ces données sont conservées pour une période maximale de 9 mois après la fin de la relation contractuelle
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to keeping our clients fully informed of all matters relating to the security of their accounts and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the evetica.ch site is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of evetica.ch and its rights would allow the transmission of the aforementioned information to the eventual buyer who would in turn be bound by the same obligation of conservation and modification of the data towards the user of the evetica.ch site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, evetica.ch uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, evetica.ch takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
Hyperlinks “cookies” and internet tags
The evetica.ch site contains a certain number of hyperlinks to other sites, set up with the authorization of evetica.ch. However, evetica.ch does not have the possibility to verify the content of the sites thus visited, and therefore does not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time and free of charge using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. « COOKIES »
A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies can in no way damage the User’s terminal.
evetica.ch is likely to process the User’s information concerning his visit to the Site, such as the pages consulted, the searches made. This information allows evetica.ch to improve the content of the Site, the navigation of the User.
Since Cookies facilitate navigation and/or the provision of the services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User may also configure his or her browser software so that acceptance or refusal of Cookies is offered to him or her from time to time, before a Cookie is likely to be stored on his or her device. evetica.ch informs the User that, in this case, it is possible that not all the functionalities of his or her navigation software will be available.
If the User refuses to save Cookies in his or her terminal or browser, or if the User deletes those saved, the User is informed that his or her browsing and experience on the Site may be limited. This could also be the case when evetica.ch or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
If need be, evetica.ch declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly proposed by evetica.ch, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for evetica.ch to save or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will make it possible to find out how the User can modify his or her wishes with regard to Cookies.
At any time, the User may choose to express and modify his/her wishes regarding Cookies. In addition, evetica.ch may use the services of external service providers to assist it in collecting and processing the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site of evetica.ch or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of evetica.chTwitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them by continuing your navigation on the evetica.ch Website or mobile application. At any time, the User may nevertheless revoke his consent to evetica.ch depositing this type of cookies.
Article 9.2. INTERNET TAGS
evetica.ch may occasionally use Internet tags (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the relevant information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology enables evetica.ch to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the Site by the User.
The external service provider may possibly collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of evetica.ch, and provide other services relating to the use of the Site and the Internet.
Applicable law and jurisdiction.
Any dispute in connection with the use of the evetica.ch website is subject to Swiss law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Geneva.